Card payment services are among the most essential — and most demanding — elements of modern financial services. We help player in the payments
ecosystem find clarity, efficiency, and competitive advantage in a rapidly evolving industry.
Regulatory Pressure
European regulators continue to impose increasingly complex compliance requirements, placing significant burden on financial services and
demanding continuous adaptation.
Fintech Competition
Technology-driven challengers are rapidly redefining payment services, forcing traditional players to accelerate innovation while maintaining
security and reliability.
Operational Complexity
Achieving operational excellence across merchant, financial and payment ecosystems simultaneously requires deep expertise and a well-grounded
strategy.
Business Efficiency
The continuous obligation of business growth, expansion into new markets and the introduction of new solutions creates significant pressure to
adapt business strategy, drive continuous business development and maintain proactive sales.
The Challenge
The pressure on payment industry has never been greater
Payment industry faces a dual challenge: regulators imposing increasingly complex compliance requirements on one side, and agile Fintech companies
introducing technology-driven payment services on the other. To remain competitive, payment providers must achieve operational excellence and
guaranteed security — while sustaining profitability.
Finding the right strategic mix to build sustainable card payment operations and a defensible market position is not easily accomplished alone. New
Approach exists to bridge that gap — bringing independent expertise, deep industry experience, and a fresh perspective to every engagement.
25+
Years of Industry Experience
7
Core Consulting Domains
360°
Coverage of Payment Ecosystem
Our Approach
A new approach to payment consulting
We combine hands-on operational knowledge with strategic thinking — helping you not just diagnose the problem, but build lasting capabilities to
navigate a market that never stops changing.
Let's solve your payment challenges together
What We Do
Consulting Services
Based on comprehensive expertise across the full payment value chain and over 25 years of experience in regional and international Fintech and payment
teams, we focus on the area where we can add the most value: Strategic Business Development & Sales Advisory. Our services are designed for executive
and senior management level — the goal is to understand the logic, meaning and character of business development, and to build your own successful
strategy on your competitive advantages. Our areas of expertise include:
Business consulting services
Business Development & Sales
How to increase sales and market share
How to expand sales to new markets
Marketing new solutions, services and products
Cross-sell and upsell strategies
Accepting and implementing the Hunter sales philosophy
How to set up and organise Hunter teams
Partnerships as essential elements in business development strategy
How to Successfully Do Business with a Large Payment Acquirer
Organisation, logic and strategy of large payment acquirers
Processes and procedures of the payment acquirer
Understanding business and value propositions
Digitalisation of merchants and business models of collaboration
AI as a model of cooperation with payment acquirers
Mergers & Acquisition Deals
Market expansion through M&A strategy
Opening new markets through M&A strategy
Strategic partnerships and M&A strategy
Business deep dive and due diligence
Integration projects
Omnichannel & Multiacquiring
Two essential elements of successful payment acquirers
Integrated payment management across all sales channels with unified data and user experience
Working with multiple acquiring banks or PSPs to optimise your payment strategy
Payment orchestration engine
Merchants and multiacquiring models
Mobility / Petrol / EV Payment Strategy
Within the Fleet 2.0 ecosystem
Petrol forecourt transformation and emerging business opportunities
How to gain support from payment schemes
Partnerships in the mobility ecosystem
Self-service & unattended as vital parts of the new forecourt
Self-Service & Unattended Solutions
An increasingly important part of retail
Philosophy and business practice
How to start and develop a self-service business
Payment solutions for self-service business
Vending business
AI Solutions in the Payment & Fintech World
Payment and AI logic
Opportunities and threats
Security aspects
Operations optimisation
Revenue optimisation
Merchant retention & loyalty tools
Who We Are
A trusted partner in the payments industry
Novi Pristup — meaning "New Approach" — was founded on the belief that players in the payment ecosystem deserve a consulting partner who truly
understands the complexity of their world. Our focus is business development and sales — or how to proactively place your services and solutions in
this demanding market.
With over 25 years of experience across the full payment value chain — from technology providers and PSPs to acquiring and processing — I have
built my career at the forefront of European payment innovation. Today, as Business Manager at a global payment acquirer, my focus is on
unattended payment solutions, omnichannel strategies, and market expansion across Europe — building innovative payment portfolios, forging
strategic partnerships, and driving sustainable growth in an ever-evolving financial landscape.
Career Milestones
2000 – 2010General Manager, leading regional payment technology provider
2010 – 2016Director, payment technology provider & system integrator
2018 – 2019Business Development Manager, regional card processor
2019 – 2021Business Development Manager, European card processor
2022 – presentBusiness Manager, global payment acquirer
About the Company
Our Story
With decades of hands-on experience in card, payment and merchant operations, Alan and his fellow European consultants, experienced and proven
experts in the payment and retail industry, bring practical, actionable insight to every engagement. We combine deep industry knowledge with an
independent perspective, helping our clients not only solve immediate challenges but build lasting capabilities for a rapidly evolving market.
Years in the Industry
25+ Years of Experience
Deep expertise accumulated across card issuance, processing, acquiring, and payment strategy at both banking and consulting levels.
Location
Zagreb, Croatia
Serving clients across Europe and beyond.
Contact
info@newap.eu
Get in Touch
Let's start a conversation
Tell us about your challenges and we'll get back to you within one business day.
